Check the status of your hassle-free warranty here!

Warranty Status

Warranty Claim

Warranty Statement

  • PRO Series, Super Deluxe Series Chef Bases
  • Effective as of June 1, 2023
  • PRO Series (except PRCBE, PRO-H)
  • Super Deluxe Series (except TCBE)
  • M3 Series (except M3H)
  • Underbar Equipment
  • Milk Coolers
  • Effective as of December 1, 2022
  • M3 Heated Cabinets
  • PRO Heated Cabinets
  • E-line
  • J Series
  • Glass Door Products (Standard Series)
  • Sushi Cases
  • Open Display, Bakery, and Deli Cases
  • Ice Cream Dipping Cabinets
  • CRT Series (Parts and Labor Warranty)
  • TSSC Series (Parts Warranty)

Warranty Registration

Warranty Support

For questions about warranty and services, please call our warranty department at 1-800-381-7770
Mon. – Fri. 8:00am – 5:00 pm PST

For warranty claims, please fill out and submit the form and one of our service agents will contact you shortly. Warranty calls and claims submitted after regular business hours will be responded to the next business day.

For Parts inquires, please call our Parts Department at 1-310-900-1085 or 1-800-627-0032.

" We strive to contribute to the world in small, yet impactful ways, one product at a time. "